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Learn about TEPANTI's delivery areas, delivery charges, order processing, and delivery procedures.
Last Updated: September 2, 2026
At TEPANTI, we aim to provide a simple, reliable, and convenient delivery experience for every customer.
TEPANTI delivers products to customers across Bangladesh, subject to service availability in the customer's location.
Delivery charges are currently based on the customer's delivery location.
Delivery charges may be updated from time to time according to TEPANTI's current delivery settings.
After an order is placed, TEPANTI may contact the customer using the provided phone number to confirm the order and delivery information when necessary.
Orders are normally processed after confirmation. Processing time may vary depending on product availability, order volume, holidays, or other circumstances.
Delivery time may vary depending on the customer's location, courier availability, weather, traffic, public holidays, and other circumstances beyond our control.
Customers may receive their orders within the estimated delivery period communicated by TEPANTI or its delivery partner.
Customers are responsible for providing a complete and accurate delivery address and a reachable phone number.
An incomplete, incorrect, or unreachable delivery address may cause delivery delays or additional delivery attempts.
Customers are strongly advised to check the product carefully in front of the delivery person before accepting the order.
If there is a visible defect, wrong product, wrong size, wrong color, or another issue with the delivered product, please inform the delivery person immediately.
If a delivery cannot be completed because the customer is unavailable, the provided address is incorrect, the phone number is unreachable, or for another customer-related reason, an additional delivery attempt or delivery charge may apply.
Although we try to deliver orders within the expected time, delivery may sometimes be delayed because of traffic, weather, courier issues, public holidays, natural events, or other circumstances outside TEPANTI's control.
An order may be considered delivered when the product has been successfully handed over to the customer or an authorized person at the provided delivery address.
Customers should check the product at the time of delivery. If a return or exchange is required after the delivery person has left, additional delivery charges may apply.
For complete information about returns and exchanges, please review our Return Policy.
If you have questions about delivery, your order, or your delivery status, please contact TEPANTI through our Contact page.
Thank you for trusting TEPANTI.