Shipping & Delivery

1. Delivery Areas

TEPANTI delivers across Bangladesh, subject to service availability in the customer's location.

2. Delivery Charges

Delivery charges depend on the customer's delivery location:

Charges may change according to TEPANTI's current delivery settings.

3. Order Processing

After an order is placed, TEPANTI may contact you on your phone number to confirm the order and delivery details. Orders are normally processed after confirmation.

4. Delivery Time

Delivery time may vary or be delayed depending on location, courier availability, weather, traffic, public holidays or other circumstances beyond our control. Orders normally arrive within the estimated period communicated by TEPANTI or its delivery partner.

5. Delivery Address

Customers are responsible for giving a complete, accurate address and a reachable phone number. Incorrect or incomplete details may cause delays or additional delivery attempts.

6. Receiving Your Order

Please check the product carefully in front of the delivery person before accepting the order. For return and exchange rules, see our Return Policy.

7. Failed Delivery

If a delivery cannot be completed because the customer is unavailable, the address is incorrect, the phone is unreachable or for another customer-related reason, an additional delivery attempt or charge may apply.

8. Delivery Confirmation

An order may be considered delivered once the product is handed over to the customer or an authorized person at the given address.

9. Contact Us

For questions about delivery or your order status, please contact us through our Contact page.